Managed Services (MS) is a service that supports organizations and businesses in managing and operating their IT infrastructure and applications in a simple and convenient way, provided by a third-party organization which is Managed Service Provider (MSP) with specialized expertise, ensuring the execution of tasks according to the Service Level Agreement (SLA) commitments.
Why we need managed services?
Effective Cost Optimization
MS significantly reduced costs compared to maintaining a large in-house IT team with similar support capabilities.
Customers only need to maintain a streamlined IT team while still being able to easily expand their system administration capacity.
Stable and Safe System
MS assists in ensuring the smooth and stable operation of customers’ systems while also ensuring data safety.
Reduce Admin Effort
MS assists managers in alleviating concerns and efforts related to IT system management, allowing them to concentrate on the core business activities of the company.
In-depth Consultancy
MS offers meticulous and comprehensive counsel in system planning, thereby enabling customers to strategically manage investment costs while ensuring impeccable, secure, and seamless operations.
Versatility and Convenience
MS offers 24/7 support, convenient and swift delivery, as well as a professional and efficient support team.
SCOPE OF SERVICES
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